30-day money-back guarantee
We want you to love your iGel Soles. If you're not satisfied, you can request a refund within 30 days from the date your order was delivered.
How to start a return
- Email info@igelsoles.com with your order number and the item(s) you'd like to return.
- We'll reply with return instructions and the return address.
- Please don't send items back without contacting us first.
Refunds
Once your return is received and checked, we'll issue your refund to the original payment method. Depending on your bank, it may take a few business days to appear. Original shipping charges are not refundable.
Damaged or wrong items
If your order arrives damaged or you received the wrong item, email info@igelsoles.com with your order number and a photo and we'll make it right.
Questions
Contact us any time at info@igelsoles.com.